Shipping policy

SHIPPING POLICY

Last Updated: September 22, 2026

At Jaipurilibaas, we strive to deliver your favourite ethnic wear safely and promptly. We are committed to making your shopping experience smooth, convenient, and reliable.

Please read our Shipping Policy carefully before placing an order on jaipurilibaas.com.

1. SHIPPING COVERAGE

We currently aim to deliver orders across India, subject to courier service availability at the customer's PIN code.

All orders are shipped from India through our designated logistics and courier partners.

2. ORDER PROCESSING TIME

Once your order is successfully placed, our team begins processing it.

  • Orders are generally processed within 1–2 business days.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

  • Orders may take additional processing time during festive seasons, sales, or periods of high order volume.

Processing time may vary depending on product availability and operational requirements.

3. DELIVERY TIMELINES

Orders are generally delivered within 4–8 business days after dispatch, depending on the delivery location and courier service.

Estimated delivery timelines:

  • Metro cities: 3–5 business days after dispatch.

  • Other cities and towns: 5–8 business days after dispatch.

  • Remote locations: Delivery may take additional time.

These timelines are estimates and are not guaranteed. Delays may occur due to weather conditions, courier issues, public holidays, high order volumes, or other unforeseen circumstances.

4. SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the conditions specified on our website or in the applicable promotion.

5. CASH ON DELIVERY (COD)

Cash on Delivery may be available for eligible orders and serviceable PIN codes.

  • COD availability depends on courier serviceability and order eligibility.

  • Customers must provide a valid mobile number and complete delivery address.

  • Our team may contact customers to confirm COD orders before dispatch.

We reserve the right to verify orders before shipment to help prevent fraudulent or unconfirmed orders.

6. ORDER TRACKING

Once your order has been dispatched, tracking details will be shared through SMS, email, WhatsApp, or other available communication channels.

You can use the tracking number provided to check your shipment status through the courier partner's tracking service.

Please allow up to 24–48 business hours after dispatch for tracking information to become active.

7. DELIVERY ATTEMPTS

Our courier partners will make delivery attempts according to their operational policies.

Customers are requested to ensure that:

  • The shipping address is accurate and complete.

  • The registered mobile number is active and reachable.

  • Someone is available to receive the shipment.

If delivery fails due to an incorrect address, customer unavailability, refusal to accept the parcel, or other customer-related reasons, the shipment may be returned to us.

Additional shipping charges may apply if reshipment is requested.

8. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate shipping details while placing an order.

If you notice an error in your shipping address or contact details, please contact us immediately at jaipurilibaas7817@gmail.com.

Address modification requests can only be accommodated before dispatch and are subject to courier and operational limitations.

Once an order has been dispatched, address changes may not be possible.

9. DELAYED OR LOST SHIPMENTS

Although we make every reasonable effort to deliver orders within the estimated timeline, delays may occur due to circumstances beyond our control.

If your order is delayed, please contact us with your order ID so that we can coordinate with the courier partner.

If a shipment is confirmed lost or undelivered, we will review the matter and provide an appropriate resolution, such as reshipment or refund, in accordance with applicable law.

10. DAMAGED OR TAMPERED PACKAGES

If your package appears visibly damaged, opened, or tampered with at the time of delivery, we recommend refusing the delivery, where possible, and notifying us immediately.

If you receive a damaged, defective, or incorrect product, please contact us within 72 hours of delivery at jaipurilibaas7817@gmail.com.

Please include:

  • Your order ID.

  • Clear photographs of the product and packaging.

  • An unboxing video, if available.

Our team will review your concern and assist you in accordance with our Refund & Exchange Policy and applicable consumer laws.

11. MULTIPLE SHIPMENTS

If your order contains multiple products, items may be shipped separately depending on product availability, warehouse location, or operational requirements.

In such cases, you may receive separate tracking details for each shipment.

12. ORDER CANCELLATION

Cancellation requests must be submitted before the order is dispatched.

Once an order has been shipped, cancellation may not be possible under our standard cancellation policy.

If a prepaid order is cancelled by Jaipurilibaas because it cannot be fulfilled, the applicable refund will be processed in accordance with our Refund & Exchange Policy and applicable law.

13. CONTACT US

For questions related to shipping, delivery, tracking, or order status, please contact us:

Business Name: Jaipurilibaas
Website: jaipurilibaas.com
Email: jaipurilibaas7817@gmail.com

Please mention your order ID in all shipping-related enquiries so that we can assist you efficiently.